It’s so natural to do, yet so very counterproductive. When presented with a negative question, or one intended to somehow put us the spot, we react defensively and dismiss it as though it’s not an issue at all.
Which – of course – only tells that person and everyone observing that, indeed, it IS an issue.
In Influence & Success Insights Video #22 titled, “It’s ALWAYS a Problem…Unless It Isn’t” we explore, through a fantastic example I had the opportunity to witness several years ago, a much more effective, productive, and persuasive way to handle this type of situation.
To read the full transcript of the video click here and then click SHOW MORE in the video description.
To watch my previous Influence & Success Insights videos click here.
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